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Contact The Jewellery Channel Customer Service

The Jewellery Channel Phone Numbers and Emails

Customer Service:

  • +353 180 094 4442
    ROI Location
  • +44 800 260 6666
    UK Location

The Jewellery Channel Emails:

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How to Contact The Jewellery Channel Customer Service?

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PissedConsumer Reporter
How to Contact The Jewellery Channel Customer Service?

If you would like to connect to the TJC customer service team and clear any doubts or get more information about the company's collection, there are two published phone numbers. If you are calling from the Republic of Ireland, it is recommended to dial +353 180 094 4442. Customers trying to contact the support team from UKUK can directly dial +44-800-260-6666. The company states dialing these TJC customer service numbers during operational hours to get instant assistance. The service hours are from 8 AM to 7 PM, Monday through Friday. On weekends and bank holidays, the operational hours start at 9 AM and end at 6 PM local time. By dialing these two published TJC customer service numbers, one can inquire about their order, status, payment, PayPal credit, Budgetpay delivery, returns, exchange, faulty items, etc.

The Jewellery Channel has published only one email address for individuals to convey their concerns. This email address is contactus@tjc.co.uk. When writing an email to the company's team, it's best to input as many details as possible, such as the order number, your name, email address, and phone number. This is because The Jewellery Channel receives a large volume of email addresses. Providing detailed information often makes it easy for the team representatives to review your query or doubt and get back to you as soon as possible. The TJC customer service also has a mailing address to which you can address your mail, and it is POPO box 443, Feltham TW13 9 DUDU.

Customers can easily download The Jewellery Channel app from the company's website. Head to the official TJC UK official website, scroll down to the bottom of the page, and you will see links to download the apps on your smart device. Once you have downloaded the app, you can browse the company's collection anytime, anywhere, make payments, and more. The TJC app also allows you to contact the support team if you have any product inquiry or confirmation of order, status, delivery, or returns or a request from a personal shopper.

The Jewellery Channel Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • The Jewellery Channel Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by email.

    Source Distribution
    43% phone 57% email
  • The best email to contact The Jewellery Channel is contactus@tjc.co.uk. 100% of customers use this email address to address their issues and concerns.

  • The best phone number to call The Jewellery Channel is 448002606666. 50% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday and Monday, while the shortest are on Saturday and Wednesday.

View full overview ›
PissedConsumer Club

Contact Information

The Jewellery Channel Website:

The Jewellery Channel Help Center:

Corporate Office Address:

TJC LTD
PO BOX 443
Feltham Middlesex , England TW13 7HF
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 8 am - 7 pm

Weekends and Bank Holidays: 9 am - 6 pm

More contact details

The Jewellery Channel Rating Based on 36 Reviews

Rating details

1.5
more details
Product or Service Quality
Value for money
Diversity of Products or Services
Customer service

Rating stats

Rating trend

Summary of The Jewellery Channel Customer Service Calls

6 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Jewellery Channel?

Request for Information Question:

  • “Can I buy jewellery from this company”

Shipping and Delivery Question:

  • “I haven't received my orders”

Payments and Charges Question:

  • “Payments”

Other Question:

  • “To order diamond bangle”
  • “To see where my order is a watch”

Compare The Jewellery Channel Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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