The Jewellery Channel
Reviews and Complaints

BE CAREFUL WHEN BUYING JEWELLERY AS TJC WERE FIND £3,200 IN 2007 BY TRADING STANDARDS FOR SELLING A PINK TOPAZ AND CLAIMING THAT IT WAS GENUINE WHEN IT WAS SPRAYER PINK ALSO THE REASON WHY YOU WON'T GET REFUNDS IS BECAUSE THE PRESENTERS ARE TELLING YOU TO SELL ON EVERYTHING AND THE REASON WHY IS BECAUSE THEY ARE SELLING DODGY PRODUCTS AND THIS IS WHY YOU'RE BEING TOLD TO SELL AS TJC ARE DESPERATE TO GET RID OF EVERYTHING SO IF YOU RECEIVE DAMAGED BROKEN FAULTY GOODS YOU'RE NOT ENTITLED TO A REFUND THE BULLYING OF CUSTOMERS IS STILL GOING ON SHOUTING SCREAMING AGGRESSIVE BEHAVIOUR TOWARDS THEM AND SLAMMING OF A TABLE JUST SO TJC CAN GET MONEY OUT OF CUSTOMERS BUT I'VE NOTICED HOW CUSTOMERS ARE SWITCHING OFF REGARDING THE NASTY BEHAVIOUR FROM PRESENTERS ALSO WHEN CUSTOMERS HAVE PURCHASED PRESENTERS ARE NAMING THEM LIVE ON AIR AND CLAIMING THAT THEY ARE RESELLERS WHEN THEY HAVE NO PROOF OF THIS I'VE REPORTED TJC TO ADVERTISING STANDARDS AUTHORITY AND TRADING STANDARDS OVER THIS AND HOW THEY ARE IN BREACH OF CONSUMER RIGHTS BUT THEY DON'T CARE WHAT THEY SAY LIVE ON AIR OR HOW THEY TREAT CUSTOMERS JUST AS LONG AS THEY ARE GETTING MONEY MY ADVICE IS DON'T BUY AS TJC ONLY CARE ABOUT THIS COMPANY AND MONEY IF YOU DON'T RECEIVE REFUNDS YOU CAN TAKE LEGAL ACTION AGAINST TJC TRADING STANDARDS AND ADVERTISING STANDARDS AUTHORITY OR BETTER STILL A SOLICITOR YOU ARE NOT OBLIGATED TO KEEP ANYTHING THAT YOU ARE NOT HAPPY WITH AND TJC KNOW THIS

I WATCHED DEREK AND ADI ON MARCH 1ST SHOUTING AND SCREAMING AT CUSTOMERS BEING AGGRESSIVE SLAMMING THE TABLE I SENT IN A MESSAGE TO STUDIO AND INFORMED PRODUCER THAT THIS IS DISGUSTING AND UNACCEPTABLE AND SHE CHOSE TO IGNORE THIS THE BULLYING AND AGGRESSIVE BEHAVIOUR WENT ON FOR 4 HOURS AND THEY WERE NOT GETTING CUSTOMERS JENNY AND ANDY CAME ON AT 10PM AND ANDY CAME OUT WITH IT'S BEEN QUITE AND LITERALLY STATED THAT HE WAS SELLING PRODUCTS AND NOTHING IN IT FOR THE COMPANY AND GIVING PRODUCTS AWAY I SENT ANOTHER MESSAGE TO PRODUCER AND INFORMED HER THAT IT'S PRESENTERS WHO ARE PUTTING CUSTOMERS OFF FROM BUYING AS IT'S ABOUT BULLYING AGGRESSIVE BEHAVIOUR AND MONEY AND THAT THE CUSTOMERS ARE BEING BLAMED FOR NOT BUYING I THEN HAD TO SEND ANOTHER MESSAGE AS JENNY AND ANDY CAME OUT WITH SEXUAL CONTENT AND HOW JENNY WANTS TO SEE WHAT ANDY WOULD BE LIKE NAKED WHAT SHE WOULD LIKE TO DO WITH HIS PHOTO HOW SHE COMES OUT WITH SHE IS DISCUSSING HER BREASTS I INFORMED PRODUCER THAT THIS IS DISGUSTING AND ALSO HOW CUSTOMERS DON'T WANT TO HEAR THIS VILE TALK THIS MORNING 2ND MARCH CARMEL WAS TELLING CUSTOMERS TO SELL ON GOLD I SENT IN A MESSAGE TO PRODUCER AND INFORMED THAT CUSTOMERS HAVE A 30 DAY MONEY BACK GUARANTEE AND RETURNS WHICH THE COMPANY IS NOT HONOURING AND IN BREACH OF CONSUMER RIGHTS IF YOU NEED TO RETURN ANYTHING TJC WILL NOT ACCEPT THEY WILL SCAM YOU OUT OF YOUR MONEY CUSTOMERS HAVE STATED ON TRUSTPILOT THAT TJC ARE CLAIMING THAT THEY HAVE NOT RECEIVED PARCEL AND CUSTOMERS ARE BEING MADE OUT TO BE LIARS SO THEY DON'T HAVE TO GIVE REFUNDS BE CAREFUL AND LISTEN TO WHAT THIS COMPANY IS CLAIMING LIVE ON AIR IT'S ABOUT TJC AND NOT CUSTOMERS THEY ONLY WANT MONEY

Rajeev Sharma,Naman Rajvanshi and Anil Tanwar are all agents based in the call centre in India. They are responsible for fraud.

They reply to reviews on TJC'S Trustpilot page. There could be other agents involved. Srikant Jha is the ceo of TJC. He is aware but really doesn't care.

I spoke to him. Horrible man. So rude. As are management.

Disgusting awful company. The Gold is rubbish it is Indian Gold hence the 9k that you see on screen. Its horrible poor quality. Don't but Opatra its a rip off and rubbish.

Don't buy 818 one truth. All over priced rubbish items.

Refunds will not be processed and they will keep giving excuses. Especially the more expensive items.

I HAVE BEEN EXTREMELY UNHAPPY WITH THIS CALL CENTRE IN INDIA AS I AM GETTING KNOWHERE . IM DONE WITH THEIR LIES AFTER LIES I HAVE BEEN TOLD 3x MY 2 REFUNDS ARE ON THEIR WAY AND OVER @ WKS OF WAITING STILL NOTHING HONESTLY YOU NEED TO HELP ME SORT THIS OUT.

THE MANAGERS DO NOT CALL YOU IF YOU MISS THE CALL AS I DID TWICE NOATTEMPT TO CALL YOU AGAIN THATS IT TILL YOU CALL AGAIN OVER !@ CALLS I HAVE MADE MY CHRISTMAS HAS BEEN RUINED AS MOST OF THE GIFTS I ORDERED DID NOT ARRIVE AND IVE HAD ENOUGH I JUST WANT MY MONEY BACK ASAP .

PLEASEHELP ME AND I WILL NEVER ORDER FROM TJC EVER AGAIN AS THE CUSTOMER SERVICE IS SHOCKING THE MOST STREESSFUL EXPERIENCE IVE EVER HAD ITS NOT WORTH ALL THIS STRESS . MRS R HUGHES

I DON'T APPRECIATE BEING CALLED AGGRESSIVE VIOLENT OR A BULLY AND I CERTAINLY DON'T LIKE HOW YOU INSULT ME ON HOW I WRITE I WAS TRYING TO HELP CUSTOMERS REGARDING HOW THE PRESENTERS ACT ON THIS SHOPPING CHANNEL ESPECIALLY WHEN THEY ARE CONSTANTLY SHOUTING AND SCREAMING AT CUSTOMERS AND HOW ANGRY THEY GET IF CUSTOMERS DON'T PURCHASE AND HOW ADI AGGRESSIVELY SLAMS THE TABLE AND SCREAMS AT CUSTOMERS TO ATTACK TO ME THAT IS VIOLENT AGGRESSIVE BEHAVIOUR AND ALSO YOU STATED THAT I KNOW NOTHING ABOUT THIS YES I DO I'VE BEEN THROUGH THIS AND HAD WEAPON USED ON ME AND YOU'RE COMMENTS ABOUT ME ARE HURTFUL AND UNTRUE I BELIEVE THAT CUSTOMERS SHOULD BE TREATED WITH RESPECT AND NOT FEEL THAT THEY ARE OBLIGATED TO BUY IF THEY CAN'T AFFORD TO OR DON'T WANT TO IT SHOULD NOT BE TJC TELLING CUSTOMERS WHAT THEY CAN AND CAN'T DO WITH THEIR MONEY

So when you return they only refund what they want. Charge you £3.99 per item nearly to return.

For one parcel they charged me £58 p&p saying their process. Do not follow consumer laws do what they want.

I POSTED HOW TJC PRESENTERS ARE BEING VIOLENTLY AGGRESSIVE AND BULLYING CUSTOMERS AND I RECIEVED A NASTY MESSAGE CLAIMING THAT I'M THE BULLY AGGRESSOR ON HOW I WRITE MY MESSAGES IN CAPITAL LETTERS I'VE NEVER KNOWN HOW ANYONE CAN BE CLASSIFIED AS AN AGGRESSIVE PERSON DUE TO HOW THEY RIGHT IT SEEMS THAT 229 IS A NASTY PIECE OF WORK TO ACCUSE ME OF THIS AND CLAIM THAT I KNOW NOTHING ABOUT HOW VIOLENT AGGRESSIVE BEHAVIOUR FEELS LIKE WHEN I DO AND HOW I KNOW NOTHING ABOUT HOW A WEAPON CAN BE USED AGAINST ME WHEN I DO I'M NOT ANY OF THIS AND MY POINT WAS THAT THE PRESENTERS DON'T NEED TO SHOUT AND SCREAM AT CUSTOMERS TO GET MONEY OUT OF THEM THAT IS WHY I SAID THAT THEY ARE BEHAVING IN A VIOLENT AGGRESSIVE MANNER ESPECIALLY ADI WHEN YOU SEE HIM SLAMMING THE TABLE AND THE ANGER IN HIS FACE I SHOULD BE ALLOWED TO VOICE MY OPINION REGARDING TJC AND NOT TO BE INSULTED LIKE THIS AND I WAS TRYING TO HELP CUSTOMERS AS I DON'T WANT THEM TO FEEL PRESSURED IN TO PURCHASING IF THEY DON'T WANT TO ALSO I SHOULD BE ABLE TO WRITE HOW I LIKE